Shipping and Return Policy

Thank you for choosing styleonfeet.com! We are committed to providing you with high-quality house slippers and ensuring a smooth and enjoyable shopping experience. Please read the following shipping and return policy carefully before making a purchase.

1. Shipping Policy 1.1 Shipping Areas We currently offer shipping services to United States. We strive to ensure timely delivery of your orders, but shipping times may vary depending on the destination. 1.2 Shipping Time Standard Shipping: Orders will be delivered within [3-4] business days after payment confirmation (the exact time may vary depending on the destination). All delivery times are based on business days and exclude holidays. During special periods (such as sales events or adverse weather conditions), shipping may be delayed. 1.3 Shipping Fees Shipping fees vary based on order value, delivery location, and the selected shipping method. The shipping cost will be automatically calculated and displayed during checkout. 1.4 Shipping Issues If you encounter any issues during shipping, such as lost or damaged goods, please contact our customer service team immediately. We will assist you in resolving the issue and arrange for reshipment or a refund based on the situation. 2. Return and Exchange Policy 2.1 Return and Exchange Policy We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange within 30 days of receiving the product. To be eligible for a return or exchange, items must be unused, unworn, unwashed, undamaged, and in their original condition and packaging. 2.2 Return and Exchange Conditions Product Condition: The product must be unused, unworn, unwashed, unaltered, and returned in its original condition and packaging. Return/Exchange Request: To request a return or exchange, please contact our customer service team with your order number and reason for the request. We will review your request and respond within 1-3 business days. Return Shipping Fees: If the return or exchange is caused by a product defect or an error made by us, the return shipping cost will be covered by us. For returns or exchanges due to personal reasons (such as incorrect size or preference), customers are responsible for return shipping costs. 2.3 Return Process If your return request is approved, we will provide the return instructions, including the designated return address. Please do not send items back before receiving return approval from our customer service team. We recommend using a trackable shipping method to ensure the safe delivery of the returned product. Once the returned item is received and inspected, we will process the refund according to our refund policy. 2.4 Exchange Process If you wish to exchange an item, please contact our customer service team with your order details and requested replacement item. The exchange process requires approval before the original item is returned. After the returned product is received and inspected, we will arrange the replacement shipment based on availability. 2.5 Non-Returnable/Exchangeable Items The following items are not eligible for return or exchange: Items that have been used, worn, washed, or damaged after delivery. Discounted or final sale items, unless the product is defective or an incorrect item was received.

2.6 Refunds Approved refunds will be issued to the original payment method used for the purchase. Refunds will be processed within 7-10 business days after the returned item has been received and inspected. Please note that additional processing time may be required by your bank, credit card issuer, or payment provider before the refunded amount appears in your account. 2.7 Return/Exchange Issues If you encounter any issues during the return or exchange process, please contact our customer service team, and we will assist you as soon as possible. 3. Contact Us If you have any questions or concerns regarding shipping, returns, or exchanges, please contact our customer service team: Email: [email protected]